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Deposits for Double Glazing Orders

Know Your Rights
Deposits
Guarantees

Deposits for Double Glazing OrdersDeposits: Most Double Glazing installers will require a deposit on acceptance of a quote. Only pay a reasonable amount - usually less than 25% of the total. Apart from the deposit, try not to pay any money in advance.

If a company you’ve paid a deposit to collapses before they do any work for you, there are several ways to obtain compensation.

If the company belongs to the Glass and Glazing Federation, (GGF) you may be able to have the work carried out through their Deposit Indemnity Scheme. Another member company will carry out the work at the going market rate, less the deposit you’ve already paid.

Deposits placed with GGF Members are protected by an indemnity scheme, backed by CGNU, which safeguards deposits up to £3,000 or 25% of the contract price, whichever is lower.

If the company has gone into liquidation apply directly in writing and as quickly as possible to the liquidator. However private individuals are low on the priority list when it comes to paying off the company’s creditors, so you may not get your money back.

Consider paying the deposit by credit card. In the event of there being a breach of contract, such as the company going out of business, the credit card company will become jointly liable with the double glazing supplier for your deposit payment.

Your money may then be recovered from the credit card company.

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